JM
Google · I originally got a "cold call" at home from Susan last winter. She was respectful and called me back on the day I gave her that I had time to hear what she was selling. Where I passed on her deal at the time, I promised to call if I needed something. I have never been more grateful for a cold call before. My husband "may have" been doing lawn work and got too close to the AC wires with the weed-eater on a Saturday morning and our AC was dead, with home temps reaching 81. I called our normal AC people and left a message. I saw the sticky note I had written with my notes from Susan and called Houston Admiral. I had a live person answer and there was a technician at my house in under an hour! (I didn't even get a return back call from my normal AC company until that Monday). The technician was knowledgeable, and immediately was able to diagnose and fix the issue. I have a 10 year old unit, and know it will need to be replaced soon. I will 100% be calling Houston Admiral to make that replacement when the time comes.